Privacy Policy

Last updated: 6 februarie 2026

Transparency is the rhythm we guide ourselves by. This privacy notice clearly explains what happens to your data when you interact with our website. By browsing rhythm-touch.comyou confirm that you acknowledge the practices described below.

1. Who we are and how you can contact us

The presentation website is operated by Rhythm Touch S.R.L.a Romanian legal entity based in the European Union, acting as a Personal Data Controller..

• Entity: Rhythm Touch S.R.L.

2. Scope of Application

This policy is your digital compass for online interaction. It applies exclusively to visitors of the website www.rhythm-touch.com and covers:

• Information you share directly with us (e.g., via forms).
• Data we collect automatically during browsing.

Note: This document does not cover data collected offline or through other communication channels unrelated to this web platform.

3. Updating Information

Technology and legislation evolve, so we adapt as well. Any changes to this policy will be published here and will take effect immediately. We recommend checking the "Last updated" date periodically to stay informed about how we protect your privacy.

Document Architecture: How to navigate this information

To make reading as efficient as possible, we have structured our policy into four essential pillars. Here is what you will find in each section:

I. General Processing Framework

This is the "big picture" of how we handle your data:

• Nature of data: What information reaches us?
• Our objective: How do we use data to offer you a better experience?
• Access and Sharing: Who are the partners helping us operate the site?
• Safety and Geography: How do we protect data and where is it physically stored (Data Localization)?
• Retention: What is the lifecycle of your information in our systems?

II. Direct Interaction (Contact Form)

Specific rules applicable when you decide to write to us. Here we detail what happens to your message and how we ensure our reply reaches you safely.

Technologies and Cookies

Everything you need to know about tracking technologies, browsing preferences, and how you can customize your digital footprint on our site.

Your Rights and Control

Here you will find the "control buttons." We explain the fundamental rights guaranteed by GDPR and provide concrete and quick ways for you to request access, modification, or deletion of your data.

I. Cadrul General de Prelucrare

1. What data do we collect about you?

In the context of GDPR, "personal data" means any information that allows us to identify you (directly or by corroboration with other data). At Rhythm Touch, we limit collection only to what is strictly necessary to offer you a quality experience.

The categories of data managed are:

• Personal identifiers: Information you offer us directly (e.g., name, surname, email address) when interacting with us.
• Digital footprint (Technical data): Collected automatically with every visit, including IP address, browser type, device used, and operating system.
• Browsing behavior analysis: Data regarding how you use the site (pages visited, session duration, links accessed), collected through cookies and similar technologies.
• Voluntarily provided information: Any additional details or context you choose to include in free text fields within our contact forms.

2. Why do we need this data? (Purposes of processing)

Every piece of information has a precise purpose, correlated with your interests and our obligations:

• Interaction and Support: To answer your questions, manage requests sent via the form, and maintain efficient communication.
• Experience Personalization: To optimize the site so it functions flawlessly on your device and displays relevant content.
• Security and Prevention: To monitor platform integrity, prevent cyberattacks, and detect potential fraud attempts.
• Legal Compliance: To fulfill fiscal, accounting, or legal obligations incumbent upon us under Romanian and European legislation.

3. Why are we allowed to process your data? (Legal Grounds)

According to GDPR, any processing activity must have a solid legal basis. We base our actions on:

• Contract execution or pre-contractual steps: When you ask for an offer or wish to use our services, we need your data to fulfill the request.
• Our legitimate interest: To protect our site from attacks, analyze the audience, and optimize our business strategy, without infringing upon your rights.
• Legal obligation: When the law requires us to keep certain records (e.g., financial-accounting documents).
• Your consent: In specific situations (such as subscribing to a newsletter), where we ask for your explicit agreement before any processing.

4. Who else has access to your data? (Recipients)

We do not sell or rent our database. Within Rhythm Touch, access to your information is strictly limited based on the "need to know" principle.

Externally, we may share data only with trusted partners, under strict confidentiality contracts:

• Technical Ecosystem: Cloud and hosting service providers, IT maintenance and security platforms (which help us keep the site online).
• Public Authorities: Only insofar as there is a legal obligation or to defend our rights in court.
• Corporate Events: In the event of a business restructuring or sale, data may be transferred to the new operator, maintaining the same protection standards.

5. How do we protect your information? (Security)

We treat your data with the same care we treat our own technology. Although no transmission over the internet is 100% invulnerable, we have implemented modern layers of protection:

• Encryption (SSL): All information transmitted through site forms is encrypted, preventing interception by third parties.
• Access Control: We use secure storage systems (internationally certified cloud infrastructures) with multi-factor authentication for authorized personnel.
• Security Culture: Our team treats privacy as a product design element, not just a bureaucratic obligation.

6. Where does your data travel? (Location and Transfer)

In an interconnected digital world, data can cross borders. Rhythm Touch uses top-tier cloud infrastructures (such as Google Cloud/Drive) to ensure information availability and security.

• Within the EEA: Most of our storage operations take place on servers within the European Economic Area.
• International Transfers: When we use global service providers (headquartered outside the EEA), we ensure the transfer is protected by Standard Contractual Clauses (SCCs) approved by the European Commission. These guarantee that your data benefits from the same level of protection as if it were in the EU.

7. How long do we stay in touch? (Retention period)

We apply the "minimum necessary" principle, deleting or anonymizing information as soon as the collection purpose has been achieved.

Our retention criteria are:

• Relationship with you: Data collected through contact forms is kept for 6 months from our last interaction, to be able to resume the discussion where we left off.
• Administrative Obligations: We keep fiscal or legal documents for the strict periods imposed by applicable Romanian legislation.
• Contract Performance: For the entire duration we provide the requested services, plus the period necessary for the protection of our rights (legal statute of limitations).
• Anonymization: We may keep technical data for long-term statistical analysis, but only after transforming it into anonymous data, from which your identity can no longer be extracted in any form.

• Specific Clauses: Interaction via Contact Form
• When you choose to write to us, you become more than just a visitor. To be able to answer promptly and personally, we collect a minimum set of data through the site form:

Important notes regarding the Form:

• Volunteering: Filling in these fields is your choice. However, without them, the Rhythm Touch team will not be able to process the request or send you a reply.
• Anonymization: Once the 6-month period expires, we eliminate any link between contact data and the message content. Thus, we keep only the "lessons learned" from your questions in the form of statistics, without knowing the message belonged to you.

Technologies and Cookies

To offer you a fluid browsing experience and to understand how you interact with us, we use cookies. Some are strictly necessary for the site's functioning, while others help us improve our content.

1. Categories of Cookies used

At Rhythm Touch, we have classified tracking technologies as follows:

• Essential (Mandatory): These are activated automatically. Without them, the site cannot run its basic functions (security, language settings, accessibility).
• Functional: Memorize your choices (such as display preferences) to offer a personalized experience.
• Analytical: Provide anonymous statistical data about the number of visitors or the most read pages. They help us understand what works and what doesn't.
• Marketing: Are used to track the efficiency of our campaigns and to display relevant advertising content on other platforms.

Technical Note: Since our platform is built on wordpress.cominfrastructure, certain technical cookies are managed directly by them to ensure site stability and security.

3. How do you stay in control?

You decide what digital footprint you leave behind. You can manage preferences directly from the Cookie Banner at the bottom of the screen:

• Accept all: You confirm the use of all mentioned cookie types.
• Refuse all: Only essential cookies will remain active. The rest will be blocked.
• Custom settings: You can individually choose which categories (Marketing, Analytical, or Functional) you wish to activate.

Extra tip: You can always delete cookies already stored directly from your browser settings (Chrome, Safari, Firefox, etc.), using the "Help" menu or "Settings -> Privacy".

Your rights and ways to exercise them

In accordance with European Union regulations (GDPR), you benefit from a set of fundamental rights designed to give you full control over your personal information. At Rhythm Touch, we are committed to facilitating the exercise of these rights:

• Right to information: You have the right to receive clear information about how we collect and use your data, the purpose of processing, and the legal basis for it.
• Right of access: You can request a confirmation that we process your data, as well as a copy of this information, at any time.
• Right to rectification: If data is incomplete or incorrect, you have the right to request its correction without undue delay.
• Right to erasure ("Right to be forgotten"): You can ask for the permanent removal of your data from our systems when it is no longer necessary or if you withdraw your consent.
• Right to restriction of processing: You can request the suspension of your data usage if you contest its accuracy or consider the processing unlawful.
• Right to objection: You can oppose the processing of your data for marketing purposes or when processing is based on our legitimate interest.
• Right not to be subject to automated decision-making: You have the right not to be subject to decisions based solely on automated processing (including profiling) that could produce legal effects concerning you.
• Right to data portability: You can request the transfer of your data to another controller in a structured and easy-to-read format.

How can you exercise these rights?

For any request related to your personal data, please contact us directly at the email address: [contact@rhythm-touch.ro].

Resolution Procedure:

1. We will analyze your request and provide a response within one month at most from receiving the request.
2. If you are dissatisfied with the solution offered or do not receive a response within the legal term, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) or any other competent authority.
3. We recommend that, before contacting the authorities, you write to us to attempt an amicable and quick resolution of any misunderstanding.